The Contractor must provide, on request and within short notice periods, real-time computerized note-taking services and spoken-language interpretation services to support an employee with a hearing impairment.
The services must enable the employee to fully participate in meetings, training sessions, workshops, conferences, and other work-related activities.
Services may be required for meetings conducted in English, French, or both official languages and may be provided virtually (computerized note-taking) or in person (spoken-language interpretation) within the National Capital Region (NCR).
The services consist of two distinct components:
• Real-time computerized note-taking;
• Spoken-language interpretation.
For information purposes only, real-time computerized note-taking services are expected to be required on a regular basis throughout the contract period, whereas spoken-language interpretation services are expected to be required on an occasional basis as operational needs arise.