Tender Details

Notice of Proposed ProcurementShared Services Canada (SSC) has a requirement for the renewal of Dell Hardware and Software Maintenance and Support, or equivalent, on behalf of the Department of National Defence (DND), in Ottawa, Ontario, as outlined in the attached Request for Quotations. This process is intended to result in the award of one contract for the delivery of maintenance and support services to DND. The term of the contract will be from the Contract Award Date up to and including August 31, 2026. Obligations under this contract are effective from September 01, 2025. Policy on Reciprocal Procurement: This solicitation of bids is open to Canadian Suppliers and Suppliers of an Applicable Trading Partner.A bid must comply with all requirements of the bid solicitation to be declared responsive. The responsive bid with the lowest evaluated price will be recommended for award of a contract. The Bidder must submit pricing in accordance with Annex A – List of Deliverables and Pricing. The Crown retains the right to negotiate with suppliers on any procurement.Please refer to the Request for Quotations document for the complete details regarding this requirement including the mandatory criteria, evaluation criteria and basis of selection. Documents may be submitted in either official language of Canada.IMPORTANT NOTICE TO SUPPLIERS RE BID SUBMISSION REQUIREMENTSDue to the impacts from the COVID-19 pandemic, suppliers are required to submit bids electronically using the Contracting Authority’s email. Faxed and hard copy (submitted in person or via mail/courier) bids will not be accepted, except in exceptional circumstances, for the subject bid solicitation SSC Dell Hardware and Software Maintenance and Support Renewal (Retroactive) for DND- Amendment 000