Privacy Policy

1. Introduction

Tony Gale Professional Services ("we," "our," or "us") operates Project Wheel, an industrial project management platform designed for project professionals. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

As a Canadian-based service, we comply with:

• Personal Information Protection and Electronic Documents Act (PIPEDA)
• Provincial privacy legislation where applicable
• Canadian Anti-Spam Legislation (CASL)
• Industry-specific privacy requirements for professional services

2. Information We Collect

2.1 Information You Provide

Project-Related Information:

• Project estimates, schedules, and documentation you create
• Labor rates, crew compositions, and cost calculations
• Professional insights and methodologies you share
• Forum posts and community interactions

2.2 Information Collected Automatically

2.3 Cookies and Tracking

We use cookies and similar tracking technologies to:

• Maintain your login session
• Remember your preferences and settings
• Improve platform performance and user experience
• Analyze usage patterns (aggregated and anonymized)

3. How We Use Your Information

3.1 Core Service Provision

• Platform Access: Authenticate users and maintain account security
• Feature Delivery: Provide estimation tools, scheduling capabilities, and collaboration features
• Data Storage: Save your projects, estimates, and professional content
• Personalization: Customize your experience based on your professional focus

3.2 Communication and Support

• Service Updates: Notify you about platform improvements and new features
• Customer Support: Respond to your questions and technical issues
• Email Marketing: Send newsletters and industry insights (with your consent)
• Community Building: Facilitate professional networking and knowledge sharing

3.3 Platform Improvement

• Analytics: Understand how features are used to improve functionality
• Performance: Monitor system performance and identify technical issues
• Research: Analyze industry trends to develop relevant features
• Security: Detect and prevent unauthorized access or misuse

4. Information Sharing and Disclosure

4.1 We DO NOT Sell Personal Information

4.2 Limited Sharing Scenarios

We may share information in these specific circumstances:

With Your Consent:

• When you explicitly choose to share professional information publicly
• When you participate in community features like forums or profiles
• When you connect with other professionals on the platform

Service Providers:

• Hosting and infrastructure services (with data processing agreements)
• Email service providers (for platform communications only)
• Analytics providers (with anonymized/aggregated data only)

Legal Requirements:

• When required by Canadian law or legal process
• To protect the rights, property, or safety of users or the public
• In connection with legal proceedings involving Project Wheel

Business Transfers:

• In the event of a merger, acquisition, or sale of assets
• Users would be notified of any such change in ownership

5. Data Security and Protection

5.1 Technical Safeguards

5.2 Organizational Safeguards

• Privacy Training: Staff receive training on privacy protection and handling of personal information
• Data Minimization: We collect and retain only necessary information
• Incident Response: Procedures are in place to respond to security incidents
• Regular Reviews: Privacy practices are reviewed and updated regularly

6. Data Retention and Storage

6.1 Retention Periods

• Account Information: Retained while your account is active and for 2 years after closure
• Project Data: Retained according to your preferences and industry standards
• Usage Logs: Retained for 1 year for security and improvement purposes
• Marketing Communications: Retained until you unsubscribe or opt-out

6.2 Canadian Data Storage

6.3 Data Disposal

When information is no longer needed, we securely delete or anonymize it according to industry best practices and regulatory requirements.

7. Your Privacy Rights and Choices

7.1 Access and Control

7.2 Email and Communication Preferences

You can control your communication preferences:

• Unsubscribe: Use the unsubscribe link in any marketing email
• Preference Center: Update your communication preferences in your account settings
• Contact Us: Email us directly to change your preferences

8. International Data Transfers

While we primarily store data in Canada, some service providers may process data internationally. When this occurs:

• We ensure appropriate safeguards are in place
• We use contractual protections and data processing agreements
• We comply with Canadian requirements for international transfers
• We minimize data transfers to only what is necessary

For industrial project professionals, we understand the importance of data sovereignty and work to keep sensitive information within Canadian borders where possible.

9. Children's Privacy

Project Wheel is designed for professional use and is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.

If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.

10. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or applicable law. When we make changes:

• We will post the updated policy on our website
• We will notify users of significant changes via email
• The "Last Updated" date will be revised
• We will provide at least 30 days notice for material changes

Continued use of Project Wheel after changes indicates acceptance of the updated policy.

11. Privacy Contact Information

If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us:

11.1 Privacy Complaints

If you believe your privacy rights have been violated, you may:

• Contact our Privacy Officer directly
• File a complaint with the Privacy Commissioner of Canada
• Contact your provincial privacy authority